Emergency Contacts

Local Ambulance Services

In an emergency, go to your nearest hospital.  If necessary, request assistance from the local ambulance service.

Country Ambulance Fire Police
Australia 000 000 000
Cambodia http://phnompenh.gov.kh/en/emergency-number/
China 120 119 110 Traffic Police: 122
Hong Kong 999 999 999
Indonesia 118 113 110 / 112 (SMS 1717) Tourist Police: (0361) 754 599 / (0361) 224 111
Papua New Guinea http://www.pngbd.com/emergency.php
Singapore 995 995 999 Traffic Police: 6547 0000
Vietnam 115 114 113

Emergency Assistance

If your Safe Meridian Policy* provides Emergency Assistance benefits supported by QBE Assist:

Country Telephone Notes
Singapore +65 6477 1112
Indonesia +62 21 5790 2311 Callers within Jakarta should dial 5790 2311
Callers outside of Jakarta should dial 021 5790 2311
Hong Kong +852 2253 3688

Emergency Assistance Numbers when traveling

If calling from within any of the following countries, the following local numbers for QBE Assist are also available:

Country Number
Austria 0800 291 702
Canada 1800 665 3870
China North 10800 611 0133
China South 10800 361 0151
France 0800 90 5097
Greece 00800 6112 6195
Hong Kong 800 933 877
Ireland 1800 552 636
Israel 180 945 6589
Japan 00531 616 441
Malaysia 1800 900 428
Netherlands 08000 226 742
New Zealand 0800 441 678
Singapore 800 6161 051
Spain 900 996 167
Switzerland 0800 838 533
Thailand 001 800 611 2885
UK 0800 899 813
USA 1800 765 8631

If you can’t use a toll-free number, you can contact QBE Assist directly:

Tel: +61 3 8523 2800

Email:  qbeassist@qbe.com

Fax +61 3852 32815

* Safe Meridian administers Policies for various Insurers in different countries.  Check your Member Guide for details.